- After you place the order,we will send the goods to you in 24~48 hours in weekdays or 48~96 hours during weekends and other holidays.If your order is up to 30USD,we will choose China Post Air Mail to ship the goods to you,and your free shipping package’s departure and arrival status can be checked using the tracking number displayed in order tracking.And if your order is under 30USD,we will ask you to charge the tracking number fee,and then when we ship the order to you we will offer a tracking number for you.
- Normally,we will choose the China Post Airmail as first shipment term,and if you want to use the Singapore Post Airmail,You need to pay some extension cost,also you can leave message to tell us which shipment term you need,and we will try to meet your request.
- After we ship the order to you,there will be a tracking number for you,and the system of the website serice will send an email to you,if you did not receive the email,please check your SPAM mail box,the email will be there!
- Flashlight-mall has partnership with Singapore Post,HongKong Post, ePacket,EMS ,DHL and UPS and other Professional battery goods shipping term.
- – Registered Airmail (For orders weight up to 2kg) *
- – Air Parcel (For orders weight between 2kg and 20kg) **
- – Express Mail (For some specific countries, items or customer request)
- * What is the Registered Airmail? The Registered Airmail provides a registration number that can be used for tracking the delivery status online (on our carrier site). For some specific counties such as United States, the registration number can go through their post system for example on usps.com for further tracking.
- ** Air Parcel only available for parcel over 2kg and less 20kg, or sum of package length, wideness, highness over 90cm, or sum of any two-part over 60cm. Basically, Air Parcel has the same transport time as Register Airmail needed. Air Parcel also provided free register number to trace online.
- Note: We ship from HongKong(ShenZhen) or warehouse. The Registered Airmail Services is the standard delivery method in Flashlight-mall.com.If your order amount up to USD30,we will choose Registered Air Mail to ship the goods to you,And if your order is under USD30,the extra to shiping with tracking number is USD5.
Ship Out Notification
- Usually when the parcel leaves our warehouse we will update customer the date and related shipping information such as registration/tracking number to customer’s email that registered on Flashlight-mall.com.
- Note: The parcel will be transported from our warehouse to Singapore Post or HongKong Post logistic center for ship processing before shipped. This course may take some time therefore the date we stated in shipping notification is not the actually shipping out date. Therefore the online tracking status may not be available immediately until the shipping data is updated in system, customer can wait 1-2 days for tracking.
“Gift” Mark Service
- Flashlight-mall.com knows about there maybe import tariffs or other fees picked up by customer’s country for international purchase, and we always try our best to legally minimize your import duties (or GST or V.A.T. or other Taxes). All of our parcels will be declaimed as “Gift” to help customers minimizing the tariffs. In the most cases, there may be none duty payable. However, if any additional charges generated for customs clearance must be borne by customer.
Estimated Delivery Time
- All orders must be processed before they are shipped. The total time to receive your Flashlight-mall.com order is split into two parts: Processing Time and Shipping Time. Please use the chart below to help gauge how long it will take to receive your order.Processing time differs from category to category. Refer to the table below for more precise processing and shipping times to better estimate when you will receive your order.
- Processing time = From the time we receive your order to when we packaging it, 1-2 business days are needed to check your order, confirm your payment and verify your address.
Please pay attention to that we do not process your orders on weekend or holidays. Therefore, please allow another 1-2 business days to process your weekend orders.
- Actual shipping time = The time it takes for the shipping companies to deliver your package to you.
In general, the delivery time of each international courier is as below:
Registered Air Mail: Most shipped packages will be delivered to you within 7-25 business days from the day they are shipped.
- Direct Shipping: Most shipped packages will be delivered to you within 5-12 business days from the day they are shipped.
EMS: Most shipped packages will be delivered to you within 5-7 business days from the day they are shipped.
Fedex: Most shipped packages will be delivered to you within 3-6 business days from the day they are shipped.
UPS: Most shipped packages will be delivered to you within 3-6 business days from the day they are shipped.
DHL: Most shipped packages will be delivered to you within 3-5 business days from the day they are shipped.
Please be aware that the shipping time may be influenced by many factors, such as customs inspection or postal delay. If you can’t receive packages within 4 weeks, please kindly inform us.
For international shippment, the recipient is responsible for all the customs charges by his/her country. Since the customs policy differs from country to country, to be comply with the law and regulations of your country, we recommend you to contact your local customs office for more information before you make any order.
- The address we ship to should be the shipping address customer fills in the order check out (that will shows on the purchase notification email). Please remember to offer correct shipping address, once the parcel shipped out, it does not allow changing the shipping address anymore. And we will not be responsible for item loss because of wrong or undeliverable address.